Postage, Terms of sales and guarantees

TERMS & GUARANTEES

All our products and devices should arrive and remain in full working order as per each individual items description. Everything we sell goes through a lengthy test period to ensure perfect functionality. Most vintage mechanical or electronic devices are refurbished before sale.

We guarantee all of our vintage and retro items against any kind of serious failure:

Walkmans - 1 year

Cameras - 90 days

This excludes vintage toys, spares/repair devices or items sold as collectors pieces.

As per the consumer law act of 2015, all items are subject to a 14 day money back guarantee if you change your mind about your purchase however Items must remain unused and returned in the exact condition shipped.

Please note - this excludes special order items (something ordered at your request) and the guarantee does not cover any kind of damage that has been done to the item, however we may be able to repair a damaged item for a fee.

 

POSTAGE

UK Postage and Collection

All items are shipped as quickly as possible.  items are usually dispatched the next working day, via Royal Mail.

Items are packed the night before and are posted first thing in the morning. All items are posted with tracking and insurance to their sold values.

Collection from our Somercotes store is also possible, please email us to arrange a collection date and time at planbretro193@gmail.com.

Please note if collecting in person then distance selling regulations do not apply. 

 

International Postage

Due to the new Brexit shipping regulations, we do not currently offer international shipping on our website, however, this is still available on our eBay page via their global shipping system. You can find us at www.eBay.co.uk/str/planbretro or feel free to email us for more information. 

 

Thank you for reading our terms, and for supporting a small business! 

- The Plan B Retro team